Have you ever tried to implement pet sitting software in your business and it failed? Maybe you didnt get the right level of help and support?
The Pet Sitter Plus sales & support team is made up entirely of experienced pet sitters many of whom are still actively running pet sitting businesses.
The level of customer service provided by Pet Sitter Plus is highly rated and appreciated by our clients. Imagine a world where you are supported one to one by people who understand your issues and speak your language. At Pet Sitter Plus, all pre-sales training and support is provided free of charge by industry experts either by phone or by Skype.
What happens after I sign up for a 30 day free trial?
When you sign up for a demo or free trial you will be sent an email telling you which Pet Sitter Plus coach has been assigned your case. Shortly afterwards you will be contacted by your coach to agree the best time for your software initial overview. During the initial overview your coach will show you around the main aspects of the software.
What happens after my initial software overview? Is there any more support?
After your initial overview you have a full 30 days access to a full copy of Pet Sitter Plus so that you can evaluate our product at your leisure. You can come back to us at any time for support via Skype, phone or email.
Alternatively we offer an optional full package of implementation & training services, absolutely free. Read more.....
What do we cover on the initial software overview?
Service item setup – How to create your own list of services, prices, surcharge rules, special pricing conditions, and staff compensation rules
Client creation – A look at the client, pet, visit routine and key management aspects of Pet Sitter Plus
Repeat service scheduling – How repeat services are used to create your regular schedule in only seconds
Add-on scheduling – Managing add on service requests and cancellations
Invoicing – How bulk invoicing will save you hours of time
Client portal – A walkthrough of the functions available for clients to use such as online scheduling, online invoice payment and account information updates
PSP mobile – Understanding how pet sitters can retrieve their schedules and use gps check-in check-out from the mobile interface