Product & Pricing FAQ's

< Installation & Technical


How Do I Install Pet Sitter Plus?

All you need to access Pet Sitter Plus is a unique website address or URL (which we provide) and a login name and a password which you must not share with anyone. There is no software to install and no technical skills required.


What Browser Should I Use?

Pet Sitter Plus is developed to support Google Chrome, Mozilla Firefox and Safari. If you do not already use one of these browsers, they can be installed exclusively to run Pet Sitter Plus. Google Chrome, Mozilla Firefox and Safari are browsers that will work alongside any browser you currently use and are available for both PC and Mac.


Who Owns My Data?

You do. You are able to download your full client list and invoice information via reporting once you are live. Our privacy policy states that we will never use your data for any purpose other than to support you in your use of our software.


Where Do You Store My Data?

Pet Sitter Plus is hosted on the Amazon Elastic Compute Cloud (see one of the safest and most reliable on-line hosting environments commercially available.


How Is My Data Backed Up?

Live copies of all our client's databases are stored on a redundant disk array. This means that our cloud based hosting solution is resilient to disk failures. At Pet Software Ltd, we take a nightly snapshot (backup) of each database.


I Use An Accounting System For Expense Management; Do I Need To Double Post My Invoices To My Accounting System?

You can if you want to but this is not required. Pet Sitter Plus has a full accounts receivable module that provides aged debt analysis, advanced credit control functions, account statements and Sales Tax / VAT / GST analysis. Due to the advanced functionality within Pet Sitter Plus you only have to post day / week or even month totals of cash received to balance your expense management system to Pet Sitter Plus. 





Pet Software Ltd provides a market leading software for pet sitters, dog walkers, dog Boarding, dog daycare centres and kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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Toll Free  

USA & Canada      888-629-0871


Calling from

Within the UK         0845 834 0254


Outside the UK      +44 845 834 0254

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