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Frequent new functionality

Producing around 3 to 5 new releases of the Pet Sitter Plus software each year, every subscribing customer receives the latest updates automatically free-of-charge, with explanations and instructions about the new features. 

Learn more...


Mini Release V7.01 >

June 2022

We have made some substantial styling improvements to the Staff Dashboard and Staff Activity Report, plus onboarding new clients is becoming easier all the time as we extend and enhance the capabilities of the New Client Registration process. 


There are also some additional exciting new features and bug fixes.

  • New Restyled and Improved Staff Dashboard >
    • In this release, the staff dashboard has been much improved so it now reflects Version 7 in its look and feel. Another icon has been introduced to the bottom of the dashboard screen which now connects you directly with the client schedule, removing the need to use the menu navigation to get there.

  • New Extra Features in the Staff Activity Report >
    • The staff activity report has been restyled, plus additional functionality means you can do far more without having to leave the staff activity report.

  • New Take control of onboarding New Clients >
    • The onboarding process has been significantly improved to control how you allow new clients to register themselves in your system.

    • Define the area you do business in to prevent clients registering who are out of area. 

  • New Show Icon Labels in the Main Menu >
    • Some of you asked us to reinstate labels under the icons in the main navigation menu. We listened and in this mini release you can now choose to display them.

Plus a host of other new enhancements and bug fixes.

Stunning New Release of Version 7.0 >

March 2022

Modern new look and feel

After over 20 months of development, we are excited to bring you the new and improved Version 7 of Pet Sitter Plus.

The new functionality includes:

  • A modern New "APP Ready" Look and Feel.  A restyled & updated Admin & Staff Interface that is super modern with a completely fresh look and feel.

  • Major Client Portal Updates. A re-vamped look and feel for the client portal means that the client experience will be transformed with improved support for mobile platforms. The new client portal can be customised to match your own website/branding which will create a more seamless experience for your clients and many new features will make the user experience much more friendly and modern. 

  • Better Looking Emails. Support for rich text throughout the system which means that text for emails and standard narratives can be more easily and richly customised and formatted by you. Think "bold", "underline", "hyperlinks", etc.

  • Improved Onboarding. The introduction of mandatory fields means that you will be able to set policies that ensure clients provide you with all the "must have" data you need at the time of completing online registration. This will mean that the experience of onboarding new clients will be more streamlined and easier to manage.

  • One Integrated Configurable Interface. In this release the Staff and the Admin interfaces have been combined with new granular permission controls. This means that you can assign specific administration functions to individual users without necessarily making the staff member a full administrator. This helps you create a bespoke user experience for those individuals with unique roles in your organisation. 

  • New searchable HELP function. In this next release we have introduced a brand new knowledge base that is packed full of updated help articles and is fully searchable. This will make it much easier and faster to find the answers that you need.

  • On screen Universal Guidance. Each screen in Pet Sitter Plus has integrated guidance as standard which means that if you have forgotten how to use a function, or even what it does, then you will be able to access a guide to the functions of the screen with a single mouse click. If you want to know more, then this guide will signpost you to the most relevant parts of our new knowledge base where more complete explanations will be available. 

New GPS Accuracy Meter and Improved Reporting in version 6.0 >

December 2019 

Take back control of the quality of the GPS data that you record!

If you have ever had concerns about the accuracy of the GPS data that you record, please click on this link to watch our short video which will help you achieve much better results and much improved accuracy from our new GPS check in software.

This new release delivers a GPS accuracy meter that will help your pet sitters to check in at the best possible time when their phone is delivering the best quality GPS data. Read More....

Servers are defaulting to version 6.0 for all existing clients from Tuesday December 3rd 2019

Tuesday December 3rd 2019

On Tuesday December 3rd 2019 all remaining servers around the world that have not yet been defaulted to Pet Sitter Plus version 6.0, will be defaulted to version 6.0. 

We appreciate that you probably have a number of questions about this change so we have put together this list of handy FAQ’s to help you to understand and to navigate this process.

  • What does “defaulting to V6.0” mean?

  • For how long will I still be able to access the older version 5.8? 

  • How does all this work technically?

  • What does this mean for Administrators?

  • What does this mean for Staff?

  • What if my staff (or I) use the old version 5.8 Mobile Interface? 

  • As an administrator, can I bypass version 6.0 completely after Tuesday December 3rd?

  • Who will be affected by this change?

  • Why should I consider switching to Version 6.0?

  • Will there be an APP for Version 6.0?

  • What will the APP do?

  • Will there be an APP for Version 5.8?

  • Do I need to update the links on my website for the client portal?

Mini Release V6.0 Build 11090 

September 2019

  • New Editing a Single Service in the Schedule >
    • Discover how to find the new location for the service report, map information, staff activity and check-in/out in the new layout for editing a service in the schedule. Also introducing new drill down options for the Client, Order and Invoice. 

  • New Schedule Compact View >
    • Introducing the new Compact View of the Schedule designed to replicate the Diary from 5.8.

  • New Schedule Formatting Options >
    • In this mini-release, we have reformatted the Schedule List View, Column View and the Compact View to present a much clearer layout.

  • New Service Analysis Report >
    • This new report is a great new performance tool to track the average time pet sitters spend at their services.

  • New Timeframe in the Schedule >
    • In this mini release this feature is now fully supported in the V6 staff interface.

  • New End of Day Time Constraint >
    • We have added a new way to augment the time constraint function for accepting service requests or cancellations from clients via the Client Portal.

Plus a host of other new enhancements and bug fixes.

Money Well Spent = Happy Days

"This will save time and headaches with all aspects of business from invoicing to planning diaries and staff. I love Petsitter and wouldn't be without it now. Thanks to all the team who have made my life easier:) I cannot fault this software and can not recommend it highly enough, if you have a pet business you should have this software!!!! (I'm not being paid for this review!!!)"

Angie T.


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