Technical FAQs

Answers to your Technical Questions

Pricing FAQ icon for dog walking software from Pet Sitter Plus
Technical FAQ icon for dog walking software from Pet Sitter Plus
Software Coach FAQ icon for dog walking software from Pet Sitter Plus

Software Coaches

Product FAQ icon for dog walking software from Pet Sitter Plus
Support FAQ icon for dog walking software from Pet Sitter Plus
Security FAQ icon for dog walking software from Pet Sitter Plus

Security

All you need to access Pet Sitter Plus is a unique website address or URL (which we provide) and a login name and a password which you must not share with anyone. There is no software to install and no technical skills required.

Pet Sitter Plus is developed to work on any browser, including Google Chrome, Mozilla Firefox and Safari. If you do not already use one of these browsers, they can be installed exclusively to run Pet Sitter Plus. Google Chrome, Mozilla Firefox and Safari are browsers that will work alongside any browser you currently use and are available for both PC and Mac.

Yes. We have an app for staff, admin and clients downloadable from the App Store or Google Play. Once you have downloaded the app and logged in, you can access all Pet Sitter Plus functions on your mobile device.

Who Owns My Data?

You do. You are able to download your full client list and invoice information via reporting once you are live. Our privacy policy states that we will never use your data for any purpose other than to support you in your use of our software.

Where Do You Store My Data?

Pet Sitter Plus is hosted on the Amazon Elastic Compute Cloud, one of the safest and most reliable online hosting environments commercially available.

How Is My Data Backed Up?

Live copies of all our client's databases are stored on a redundant disk array. This means that our cloud based hosting solution is resilient to disk failures. At Pet Software Ltd, we take a nightly snapshot (backup) of each database.

You can if you want to but this is not required. Pet Sitter Plus has a full accounts receivable module that provides aged debt analysis, advanced credit control functions, account statements and Sales Tax/VAT/GST analysis. Due to the advanced functionality within Pet Sitter Plus you only have to post day/week or even month totals of cash received to balance your expense management system to Pet Sitter Plus.

Does Pet Sitter Plus Integrate with Quickbooks?

Many people who already use an accounting software package such as Quickbooks understandably feel they would like some sort of integration, but the fact is that once Pet Sitter Plus is installed as your front line invoicing tool, integration with an accounting software solution such as QuickBooks is no longer as difficult or important as you might have thought.

Read more about Quickbooks Integration and Pet Sitter Plus.

Try our software for free!

Get your free 30 day trial of dog walking software from Pet Sitter Plus